NEW PATIENT INTAKE FORM


Employer Information

Private Insurance Information

If yes, please fill in the information below

If you are covered under someone else’s plan

EXTENDED HEALTH COVERAGE – PLAN DETAILS

Physiotherapy

Massage Therapy

Chiropractic

Orthotics

Compression Hosiery

CONSENT AND AUTHORIZATION FOR THE RELEASE AND/OR COLLECTION OF MEDICAL INFORMATION AND DIAGNOSTIC MATERIAL

I do hereby give my written consent/authorization to PhysioSense (including health practitioners, support staff, administrative staff) to communicate on my behalf and to release and share information regarding my health and progress for the purposes of determining my functional abilities, developing and implementing my rehabilitation program, and assisting in the betterment of my overall health. I understand that such communication and sharing of information may take place with, but is not limited to, the following: physicians and other health care professionals involved with my care; insurance company representatives; my employer (or representatives of my employer); my lawyer (or representatives of my lawyer).

Use of Personal Information

I understand that PhysioSense collects, uses, discloses, retains and disposes of my personal information in compliance with federal and provincial privacy legislation and applicable college regulations. All staff members who come into contact with my personal information have been trained in the appropriate use and protection of my information. If I have any questions, I may inquire with my practitioner. I understand that PhysioSense uses and discloses my personal information in the following ways: • To assess my health concerns, advise me of options and provide healthcare • To communicate with health care providers or other parties involved in my health care • To obtain/share diagnostic test results pertinent to my condition • To establish and maintain contact with me • To complete claims for insurance purposes • To invoice for goods and services • To collect unpaid accounts and process credit card payments • To comply with the law • To contact me from time to time about services, special offers, feedback, clinic updates and other opportunities
NB: email reminders are a courtesy provided by PhysioSense and any failure to receive them (due to technical malfunction or other) is not a valid reason for missing an appointment without proper notification.

Cancellation Policy

I acknowledge that 24 hours advance notice is required for any cancellations and that PhysioSense reserves the right to charge a cancellation fee if this is not adhered to.

Patient Consent

Consent for Assessment & Treatment

I give my consent to undergo assessment and treatment. I have had the chance to discuss with my healthcare provider(s) the risks and benefits for my particular condition. I have been educated about the potential benefits of the proposed treatment, alternative courses of action, and the consequences of not having the services proposed. I have been informed of the potential risks associated with physiotherapy treatment. They include, but are not limited to, increased discomfort or pain, burns from modalities, redness or other skin irritation, re-injury, muscle sprains and strains, and fractures. I agree to inform the therapist immediately of any concerns. I wish to rely on the clinician to exercise his/her best judgement during the course of all interventions, based upon the facts he/she then knows. My clinician has responded to all my requests for other information about the services proposed. I understand that results are not guaranteed and that I may withdraw this consent at any time. I understand that some aspects of treatment may be assigned to, and carried out by, clinical support staff (e.g. kinesiologist, physiotherapy assistant, etc.). I acknowledge that PhysioSense contributes to the ongoing betterment of health care professions by acting as a teaching facility from time to time. In cases where it is deemed appropriate by my therapist, I agree to have a student carry out part of my assessment/treatment plan under supervision.

Financial Responsibility

Physiotherapy/Chiropractic Initial Assessment

$90

Subsequent physiotherapy session

$75/$45

Subsequent chiropractic session

$70/$45

Massage – 60min

$105*

Massage- 45min

$90*

Massage- 30min

$70*

*HST included

PhysioSense will bill your insurance carrier on your behalf when direct billing is possible.

In the following circumstances you will be responsible to pay at the time of service or product purchase:

  • When you do not have any insurance that will cover the product or service, or when your insurance has been exhausted
  • When your insurance carrier sends payment directly to you or requires that you pay and submit your expenses 
  • When your coverage does not pay 100% (you are responsible for the copayment)
  • When a product is custom made (deposit is required before ordering) 

I have reviewed the fee schedule and read and understand the above statements regarding financial responsibility.

The Physical Activity Readiness Questionnaire for Everyone

The health benefits of regular physical activity are clear; more people should engage in physical activity every day of the week. Participating in physical activity is very safe for MOST people. This questionnaire help to determine whether it is necessary for you to seek further advice from your doctor OR a qualified exercise professional before becoming more physically active.

GENERAL HEALTH QUESTIONS

PARTICIPANT DECLARATION

If you are less than the legal age required for consent or require the assent of a care provider, your parent, guardian or care provider must sign this form. I, the undersigned, have read, understood to my full satisfaction and completed this questionnaire. I acknowledge that this physical activity clearance is valid for a maximum of 12 months from the date it is completed and becomes invalid if my condition changes. I also acknowledge that the PhysioSense may retain a copy of this form for records. In these instances, confidentiality will be maintained, complying with applicable law.
(OR SIGNATURE OF PARENT/GUARDIAN/CARE PROVIDER)

It is very important for your practitioner(s) to have a clear picture of your current health and health history. Please indicate whether you currently have, or have ever had, the conditions listed below. If you aren’t sure about something, leave it blank or indicate with a question mark (?). Your practitioner will review this with you.

Condition:

(Note: if you become pregnant whilst attending for treatment, it is imperative that you notify us immediately)

Conditions:

I have completed this health history to the best of my knowledge:

THIS PAGE IS OPTIONAL

If it doens't apply to you, please scroll down to the bottom and click Next.

If yes:

AUTOMOBILE INSURANCE INFORMATION

LEGAL REPRESENTATION INFORMATION

MOTOR VEHICLE ACCIDENT PATIENTS – PLEASE READ

We at PhysioSense are sorry to learn that you have been involved in an automobile accident. We know that the process can be difficult and sometimes overwhelming, and we want to help you to get through it as quickly and easily as possible. Therefore, we’ve put together a list of a few things you should be aware of up front:
➢ If you haven’t already received it, you will get a package in the mail from your insurance company called the “Accident Benefits Package” or “OCF 1”. Your insurer requires you to complete all relevant forms in this package and return them within 30 days. It is very important that you do this. If you don’t, you can expect some delays in your claim being processed, as well as delays in your treatment. Do not hesitate to ask us for assistance if you’re not sure about some of the forms. Additionally, please provide us with a copy of this package so that we can answer any questions your insurer may have. This will make the process much easier for you.
➢ If you are covered by any extended health benefit plan (e.g. through work, or your own private coverage) you must, by law, provide it to us in order to properly handle your claim. Any such benefits will be exhausted prior to your automobile insurer commencing payment. We know that this is extremely frustrating for some of you. Please understand that this is not by choice of PhysioSense, but dictated by provincial law.
➢ If you have private insurance, we may ask you to pre-sign some claim forms. This will ensure that we are able to submit to your insurance company in a timely fashion (usually twice per month). If payment from your insurance company is sent directly to you (either by mail or direct deposit) following submission, you will be responsible for bringing it to our administrator as soon as possible.
➢ It’s very easy to stick to these points, and by doing so it is highly unlikely that you will ever be responsible for out of pocket expenses related to your treatment. However, failure to adhere to these points may result in an outstanding balance on your account.
Please remember that we are here to help. Don’t hesitate to ask questions. We want to get you back to 100% as soon as possible!
I acknowledge that I have read and understand the above statements:

IRREVOCABLE DIRECTION AND AUTHORIZATION (MVA)

I understand that PhysioSense will submit invoices to my insurance company related to the treatment I have received. I agree to provide PhysioSense with all necessary insurance documents and information.
I hereby irrevocably direct my insurer to make all payments for treatments received by me to PhysioSense and this shall be its good and sufficient authority to do so.
I agree that in the event that my insurer remits payments for such treatments directly to me, I shall forward such payments immediately to PhysioSense. In this regard, I understand that I will be personally responsible to remit the payment to PhysioSense.
In the event that my insurer should refuse to make payments for my treatments, I agree that PhysioSense shall have the right, in my name and on my behalf, to take whatever legal proceeding it deems necessary to collect payment for such treatments. I agree to fully cooperate with PhysioSense to provide any required documents and to attend at my mediation or arbitration hearings as would be necessary.
In the event I should refuse to cooperate as noted, I shall pay to PhysioSense the costs of such treatment, as well as any costs related to required legal proceedings, mediations, or arbitrations.

WORK-RELATED INJURY INFORMATION

This page is optional. If it doesn’t apply to you, please scroll to the bottom.

WSIB CLAIM INFORMATION

LEGAL REPRESENTATION INFORMATION
IRREVOCABLE DIRECTION AND AUTHORIZATION (WSIB)
I understand that PhysioSense will submit invoices to WSIB related to the treatment I have received. I agree to provide PhysioSense with all necessary insurance documents and information.

I hereby irrevocably direct WSIB to make all payments for treatments received by me to PhysioSense and this shall be its good and sufficient authority to do so.

I agree that in the event that WSIB remits payments for such treatments directly to me, I shall forward such payments immediately to PhysioSense. In this regard, I understand that I will be personally responsible to remit the payment to PhysioSense.

In the event that WSIB should refuse to make payments for my treatments, I agree that PhysioSense shall have the right, in my name and on my behalf, to submit to my Extended Health Benefits/Private Insurance plan for payment. I agree to fully cooperate with PhysioSense to provide any required documents.

In the event I should refuse to cooperate as noted, I shall pay to PhysioSense the costs of such treatment.